Careers

About the Role

Maple Hills Veterinary Hospital is seeking a dedicated veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care.

Key Responsibilities:

• Greet clients and their pets with warmth and professionalism, creating a welcoming atmosphere.
• Schedule appointments and manage the clinic's appointment calendar efficiently.
• Answer phone calls, address client inquiries, and provide accurate information regarding services, pricing, and procedures.
• Assist with check-ins, check-outs, and processing payments.
• Maintain organized and accurate electronic medical records.
• Coordinate with veterinary staff to ensure smooth workflow and exceptional patient care.
• Keep the reception area and waiting room clean and presentable at all times.

Qualifications:

• Previous experience in a customer service or administrative role, preferably in a veterinary setting.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and staff
• Understands pronunciation, spelling, and meaning of commonly used veterinary terminology
• Proficiency in computer applications such as MS Office and veterinary management software (experience with Cornerstone software a plus).
• Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail.
• A genuine passion for animals and a desire to contribute to their well-being.
• Flexibility to work occasional evenings or weekends as needed.
• Proficient in handling money and processing payments

What's in it for you

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 

  • Startin:g Pay: $15-$17 based on experience.

• 401(k) matching & Roth Retirement Savings Plan 

• Flexible Spending Account 

• 529 Savings Plan 

• Tuition Support Program 

• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 

• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 

• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 

• Sick Time / Paid Time Off 

• Free/discounted lab work for all employee pets 

• Pet discounts on services and products 

• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 

• Professional development opportunities  

• Continuing education allowance 

• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 

• Employee Assistance Program 

• Employee discount program

Hospital Hours:
Mon/Wed/Thu: 8am-7pm
Tue/Fri: 8am-6pm
Sat: 8am-1pm
Sun: Closed

Think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values at Maple Hills Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.